Microsoft Team Applications and Employee Productivity of Telecommunication Service Firms in Rivers State, Nigeria

Author(s): OWUBOKIRI, Emmanuel Jeffrey and Prof. TANTUA E. Jnr.

Abstract:
This empirical study examined the relationships between Microsoft Team Application and employee productivity in telecommunications service organizations in Rivers State, Nigeria, employing a comprehensive quantitative methodological framework. The research utilized a quasi-experimental design to systematically analyze data collected from 111 core management personnel through structured survey instruments, derived from a target population of 155 employees using the Taro Yamane sampling formula with Bowley's proportional allocation validation. The analytical framework employed advanced statistical procedures through SPSS to evaluate three research hypotheses. Examining the associations between Microsoft team application and three employee productivity indicators: creative output, task accomplishment, and service efficiency. The empirical findings demonstrated statistically significant positive correlations across all hypothesized relationships, with correlation coefficients for all measured of employee productivity. Specifically, Microsoft Teams exhibited pronounced efficacy in task accomplishment facilitation, creative output enhancement, and service efficiency. These findings provide empirical validation for theoretical propositions regarding technology-mediated workplace productivity enhancement and suggest that successful implementation of Microsoft team application requires comprehensive assessment and targeted transformation initiatives to optimize productivity outcomes within telecommunications service organizations. Keywords: Microsoft team application, Employee Productivity, Creativity, Task Accomplishment, Service Efficiency.

Keywords: Microsoft Team Applications and Employee Productivity

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